Customer Service Charter

We will:

• Support and facilitate the availability of efficient and competitive port services
• Maximise the long-term contribution of the fisheries sector to the local and national economy
• Enforce Health and Safety standards in order to protect our staff, customers and all port users
• Maintain a secure environment in line with best international standards
• Foster a partnership approach in doing business
• Play an active role in the local community
• Operate at all times in a manner which is consistent with the highest standards of environmental protection

Partnership and People

We are committed to providing an efficient and courteous service to all our customers. 
To achieve this, we will continually review our service standards and will encourage regular, open and honest conversations with staff and customers.

Together we will work effortlessly to improve as we grow. Ours is a partnership model - we are working together for a better future for all.

Harbour Facilities

The new Killybegs Harbour Centre development provides one of the finest deep-water ports in Europe.

The port is designed to cater for vessels up to 300 metres in length, 40,000 tonnes dead weight and with a maximum draft of 12 metres at low water. On shore, experienced service providers offer the complete package of agency, stevedoring and other ancillary services - a comprehensive logistics solution to meet our customers' needs.

Harbour Services

Application Form to Engage in Temporary Activity at Fishery Harbour Centres

• Application Form to Engage in Temporary Activity at Fishery Harbour Centres (doc 2,218Kb)